Proactive Monitoring and Disaster-Recovery Service

The Batoi Priority Support Team (PST) reviews requirements for backup devices, their types and locations, and backup schedule based on feedback/inputs from the Account Manager (AM) and Managed Service Consultants (MSC) in the charge of the project. Then they set up a monitoring tool and procedure for system availability and usages tracking apart from notifications and alerts (on service breakdown or maintenance) as desired from the standpoint of operation at the customer-end.

The Batoi Priority Support Team (PST) reviews requirements for backup devices, their types and locations, and backup schedule based on feedback/inputs from the Account Manager (AM) and Managed Service Consultants (MSC) in the charge of the project. Then they set up a monitoring tool and procedure for system availability and usages tracking apart from notifications and alerts (on service breakdown or maintenance) as desired from the standpoint of operation at the customer-end.
If you plan to use Batoi Cloud infrastructure, you may refer to the Data Security policy at Link and best practices guidelines at Link.

Latest Product Updates

Get the latest news and updates about Batoi Products - articles and product releases.
New Way to Manage Transactions and Time in Batoi Apps
In a major release to apps, a few important functions have been added to the software. This includes addition of finance and account management dashboard (Ledger Dashboard), time tracking for a ticket (Task, Issue and Discussion) and Timesheet view.
Handling Your Unique Record Identifiers in Batoi Apps
If you look at the fields in every function like Project, Sale or Order, in Batoi Apps, you will see that it contains an ID or Code field that is a unique identifier or code associated with it, which is used for identifying the record uniquely for a single or multiple Organizational Unit(s) within a Tenant Admin (primary user from the customer side).
Understanding Timelines in Batoi Apps
One of the major functions of tracking and managing a project lies with its timeline (apart from cost and scope). The timelines can be at the level of the ‘project’ or at the level of a ‘task’ within a project. While the project management definitely emphasizes on tracking the timelines, other functions in an organization also require adherence to the timelines – it can be Sale, Order, or any other functions.

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